Refund & Cancellation Policy (İade ve Cayma Politikası)
Last Updated: September 2026
1. General Overview
At biMoola.net, we are committed to transparent, fair, and trustworthy relationships with our readers, advertisers, and community partners. This policy outlines our terms regarding digital services, sponsored content, and advertising cancellations.
2. Free Digital Content & Editorial Access
All editorial articles, guides, reviews, and news publications on biMoola.net are provided free of charge to the public. There are no recurring reader subscription fees.
3. Advertising & Sponsored Content Services
For custom advertising campaigns, sponsored reviews, and dedicated display ad placements:
- Cancellation Before Campaign Launch: If an advertising campaign or sponsored project is cancelled in writing prior to editorial production or banner deployment, a 100% full refund is issued within 5 to 7 business days.
- Production In Progress: If an agreed editorial review has already been drafted and submitted for client review, a prorated refund of 50% will be applied to cover research and writing costs.
- Post-Publication: Once an editorial feature or advertisement is publicly launched and verified, fees are non-refundable. However, clients may request updates or removal of sponsored materials at any time.
4. Statutory Right of Withdrawal (Cayma Hakkı)
Under applicable consumer protection laws and regulations for distance service contracts, business clients and service purchasers may exercise their right of withdrawal within 14 calendar days of agreement, provided delivery of bespoke digital services has not commenced with explicit consent.
5. How to Request a Refund or Cancellation
To request a cancellation or refund, please reach out to our dedicated support channels:
- Email: contact@bimoola.net
- Phone: +90 543 736 06 60
- Direct WhatsApp Help: Chat on WhatsApp
Refunds are processed using the original method of payment within 5–7 business days of request approval.